Frequently Asked Questions
Everything you need to know about our ethically made essentials.
Where are your products manufactured?
Our products are ethically made in the Nile Delta and Portugal. We work directly with family-run farms and facilities to ensure fair wages and safe working conditions.
What materials do you use for your clothing?
We specialize in Egyptian cotton, known for its extra-long staple and superior softness. We also use other natural fibers like linen and Tencel to minimize our environmental footprint.
How long does shipping take?
Standard shipping typically takes 3-7 business days within North America. International shipping times vary by location, usually arriving within 10-15 business days.
What is your return policy?
We offer free returns and exchanges on unworn, unwashed items with original tags attached within 30 days of the delivery date.
Do you offer international shipping?
Yes, we ship to over 80 countries worldwide. Shipping costs and duties are calculated at checkout based on your specific location.
How should I care for my Kotn garments?
To maintain the longevity of our natural fibers, we recommend washing in cold water and hanging to dry, or tumble drying on a low heat setting.